What does pre-ordering mean?
Understand that sometimes there are these products which everyone wants to get their hand on as soon as they arrive at our warehouse. So we want to make sure that you have this opportunity! The date of its ETA will always be included in the product description.
All products will be sent out as soon as they arrive at our warehouse.
All products available for pre-ordering will be indicated at the product title. Any order which include any pre-ordering item(s) will be delivered to our customer all at once.
How can I enjoy free shipping?
Upon $500 HKD of purchase, you will automatically be able to enjoy our free shipping service!
The website isn’t working but I need to make the purchase immediately now!
Contact our customer service team through Facebook Chat and buy your products directly with them. A member of the CS team will respond to you within the same day for any of your enquiries or purchases.
Delivery & Returns
Upon $500 HKD of purchase, you will automatically be able to enjoy our free shipping service. Typically, products will arrive within 1–3 working days.